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How to Speak to a State's Revenue Department about Sales Tax

By 

Updated 

October 1, 2023

 Reviewed by 

We organized this list to help you when you contact every state authority for sales tax. Find the state you need to call from the list below, then follow the instructions to speak with a real person who can help you with your sales tax inquiries.

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At any point in time, you might need to contact the state about sales tax. This list comes in handy when you need to call them and get your queries resolved.

Alabama

Phone Number: 334-242-1490

Press 1 for english, 1 for business, then 3 for representative.

Arizona

Phone Number: 602-255-3381

Press 1 for English, 1 for business, then 3 for Representative.

Arkansas

Phone Number: 501-682-7104

A Representative immediately picks up!

California

Phone Number: 800-400-7115

Press 1 for English, 1 for Sales & Use Tax, Choose your question/issue and get to a representative (to repeat options press 8).

Colorado

Phone Number: 303-238-7378

Press 3 for sales tax and more.

Connecticut

Phone Number: 800-382-9463 

Press 3, then press 6.

District of Columbia

Phone Number: 202-727-4829

Stay on the line until you get to main menu, press 1 for English, then press 7.

Florida

Phone Number: 850-488-6800

Press 1 for English, then 4 for general information on taxes, then 5 for all other tax information.

Georgia

Phone Number: 877-423-6711

Press 3 for business taxes, 5 for sales/use tax and 6 for all other questions.

Hawaii 

Phone Number: 808-587-4242

Press 0 for a Representative.

Idaho

Phone Number: 800-972-7660

Press 0 for a Representative, or just hold the line.

Illinois 

Phone Number: 800-732-8866

Press 2 to speak to an agent about sales tax.

Indiana

Phone Number: 317-232-2240

Stay on the line for English and then press 9 for tax related questions then press 2 for business tax questions.

Iowa

Phone Number: 800-367-3388

Press 4 for other tax questions, then 3 for sales and use tax.

Kansas 

Phone Number: 785-368-8222

Press 5 for other tax representative, then 2 for sales and use tax representative.

Kentucky

Phone Number: 502-564-5170

Press 1 for sales and use tax.

Louisiana

Phone Number: 855-307-3893

Press 1 for English, 2 for business tax, then 4 for other business questions.

Maine 

Phone Number: 207-624-9693

This is a number specific for the sales tax division, so you can listen to all the various options or just press 4 for “All Other Calls.”

Maryland

Phone Number: 800-638-2937

Press 4 for business tax information.

Massachusetts

Phone Number: 617-887-6367

Press 3 for business tax, 2 for sales tax, then 5 for general inquiries, then 2 for all other inquiries.

Michigan

Phone Number: 517-335-7508

Press 3 for sales tax.

Minnesota

Phone Number: 651-296-6181

Say or press 6 for other sales tax options.

Mississippi

Phone Number: 601-923-7015

Press 3 for all other sales and use tax questions.

Missouri

Phone Number: 573-751-7200

Press 7 for "something else", then press 2 business, press 2 and don't validate tax ID, press 3 to check balance and then either enter your tax ID or press * to reach a representative.

Nebraska

Phone Number: 402‑471‑5729

Wait for Main Menu, say “Business Tax” or press 2, then say “Other Options” or press 5, enter your tax ID or hold for a representative.

Nevada

Phone Number: 866-962-3707

Press 8 for All Other Inquiries.

New Jersey

Phone Number: 609-292-6400

Press 5 for sales tax and other business questions. It's worth noting that it takes a long time to reach the NJ tax department—be prepared to be on hold.

New Mexico

Phone Number: 505-827-0832

Listen for the correct option or press 0 for an operator.

New York

Phone Number: 518-485-2889

Press 2 to connect with the tax line directly and then press 5 for all other tax matters.

North Carolina

Phone Number: 877-252-3052

Press 1 for English, wait for main menu, press 6 for all other inquiries, then 2 for sales and use tax, then 2 for further assistance—after that enter your Tax ID or press 3 to bypass this option.

North Dakota

Phone Number: 701-328-1246

A representative immediately picks up!

Ohio

Phone Number: 888-405-4039

Press 2 for sales & use tax, then 4 for sales tax questions, then either enter your tax ID, or press 2 to bypass this option.

Oklahoma

Phone Number: 405-521-3160

Press 6 to speak to a representative.

Pennsylvania

Phone Number: 717-787-1064

Press 3 for sales and use tax, then press 4 for all other sales tax issues, enter your ID.

Puerto Rico

Phone Number: 787-622-0123

The "press 1 for English" doesn't seem to work but the phone number to connect for sales tax is accurate.

Rhode Island

Phone Number: 401-574-8955

Press 2 for sales & use tax.

South Carolina

Phone Number: 803-898-5000

Press 2 for business account, then 4 for sales use tax questions, then wait for the pre-recorded message to finish before connecting with a representative.

South Dakota

Phone Number: 800-829-9188

Press 1 for sales tax.

Tennessee

Phone Number: 615-253-0600

They first mention an "Agricultural Sales Tax Letter" that maps to press 2, but they continue to say "all Sales Tax questions" for which you should press 2 as well.

Texas

Phone Number: 800-252-5555

Press *(star) to bypass the tax ID option, then 0 for an agent. Be prepared to wait on hold.

Utah

Phone Number: 800-662-4335

Press 0, then 4 for general tax.

Vermont 

Phone Number: 802-828-2551

Hold the line for the first available agent.

Virginia

Phone Number: 804-367-8037

Press 4 for agent, enter your EID if possible (or wait), then press 1 for sales tax.

Washington

Phone Number: 360-705-6705

press 3 for agent then 6 for anything else. then 1 to enter your EID or 2 to bypass.

West Virginia

Phone Number: 800-982-8297

Press 3 for All Other Calls then hold for the next available Agent.

Wisconsin

Phone Number: 608-266-2776

Press 2 to talk about filing Sales Tax, or 4 to talk about Sales Tax generally. If you don't have any ID numbers you can bypass next menu by pressing 4.

Wyoming

Phone Number: 307-777-5200

A representative immediately picks up!

Zero Sales Tax States and Alaska

It's also good to note that the following states don't levy sales tax:

  • Delaware
  • Montana
  • New Hampshire
  • Oregon

As for Alaska, they don't have a statewide tax but they do charge local sales tax. The maximum local sales tax rate is 7.50 percent with an average local sales tax rate of 1.76 percent.

That's a wrap! In case you need a white-glove solution to manages sales tax compliance for you, let us know.

At any point in time, you might need to contact the state about sales tax. This list comes in handy when you need to call them and get your queries resolved.

Alabama

Phone Number: 334-242-1490

Press 1 for english, 1 for business, then 3 for representative.

Arizona

Phone Number: 602-255-3381

Press 1 for English, 1 for business, then 3 for Representative.

Arkansas

Phone Number: 501-682-7104

A Representative immediately picks up!

California

Phone Number: 800-400-7115

Press 1 for English, 1 for Sales & Use Tax, Choose your question/issue and get to a representative (to repeat options press 8).

Colorado

Phone Number: 303-238-7378

Press 3 for sales tax and more.

Connecticut

Phone Number: 800-382-9463 

Press 3, then press 6.

District of Columbia

Phone Number: 202-727-4829

Stay on the line until you get to main menu, press 1 for English, then press 7.

Florida

Phone Number: 850-488-6800

Press 1 for English, then 4 for general information on taxes, then 5 for all other tax information.

Georgia

Phone Number: 877-423-6711

Press 3 for business taxes, 5 for sales/use tax and 6 for all other questions.

Hawaii 

Phone Number: 808-587-4242

Press 0 for a Representative.

Idaho

Phone Number: 800-972-7660

Press 0 for a Representative, or just hold the line.

Illinois 

Phone Number: 800-732-8866

Press 2 to speak to an agent about sales tax.

Indiana

Phone Number: 317-232-2240

Stay on the line for English and then press 9 for tax related questions then press 2 for business tax questions.

Iowa

Phone Number: 800-367-3388

Press 4 for other tax questions, then 3 for sales and use tax.

Kansas 

Phone Number: 785-368-8222

Press 5 for other tax representative, then 2 for sales and use tax representative.

Kentucky

Phone Number: 502-564-5170

Press 1 for sales and use tax.

Louisiana

Phone Number: 855-307-3893

Press 1 for English, 2 for business tax, then 4 for other business questions.

Maine 

Phone Number: 207-624-9693

This is a number specific for the sales tax division, so you can listen to all the various options or just press 4 for “All Other Calls.”

Maryland

Phone Number: 800-638-2937

Press 4 for business tax information.

Massachusetts

Phone Number: 617-887-6367

Press 3 for business tax, 2 for sales tax, then 5 for general inquiries, then 2 for all other inquiries.

Michigan

Phone Number: 517-335-7508

Press 3 for sales tax.

Minnesota

Phone Number: 651-296-6181

Say or press 6 for other sales tax options.

Mississippi

Phone Number: 601-923-7015

Press 3 for all other sales and use tax questions.

Missouri

Phone Number: 573-751-7200

Press 7 for "something else", then press 2 business, press 2 and don't validate tax ID, press 3 to check balance and then either enter your tax ID or press * to reach a representative.

Nebraska

Phone Number: 402‑471‑5729

Wait for Main Menu, say “Business Tax” or press 2, then say “Other Options” or press 5, enter your tax ID or hold for a representative.

Nevada

Phone Number: 866-962-3707

Press 8 for All Other Inquiries.

New Jersey

Phone Number: 609-292-6400

Press 5 for sales tax and other business questions. It's worth noting that it takes a long time to reach the NJ tax department—be prepared to be on hold.

New Mexico

Phone Number: 505-827-0832

Listen for the correct option or press 0 for an operator.

New York

Phone Number: 518-485-2889

Press 2 to connect with the tax line directly and then press 5 for all other tax matters.

North Carolina

Phone Number: 877-252-3052

Press 1 for English, wait for main menu, press 6 for all other inquiries, then 2 for sales and use tax, then 2 for further assistance—after that enter your Tax ID or press 3 to bypass this option.

North Dakota

Phone Number: 701-328-1246

A representative immediately picks up!

Ohio

Phone Number: 888-405-4039

Press 2 for sales & use tax, then 4 for sales tax questions, then either enter your tax ID, or press 2 to bypass this option.

Oklahoma

Phone Number: 405-521-3160

Press 6 to speak to a representative.

Pennsylvania

Phone Number: 717-787-1064

Press 3 for sales and use tax, then press 4 for all other sales tax issues, enter your ID.

Puerto Rico

Phone Number: 787-622-0123

The "press 1 for English" doesn't seem to work but the phone number to connect for sales tax is accurate.

Rhode Island

Phone Number: 401-574-8955

Press 2 for sales & use tax.

South Carolina

Phone Number: 803-898-5000

Press 2 for business account, then 4 for sales use tax questions, then wait for the pre-recorded message to finish before connecting with a representative.

South Dakota

Phone Number: 800-829-9188

Press 1 for sales tax.

Tennessee

Phone Number: 615-253-0600

They first mention an "Agricultural Sales Tax Letter" that maps to press 2, but they continue to say "all Sales Tax questions" for which you should press 2 as well.

Texas

Phone Number: 800-252-5555

Press *(star) to bypass the tax ID option, then 0 for an agent. Be prepared to wait on hold.

Utah

Phone Number: 800-662-4335

Press 0, then 4 for general tax.

Vermont 

Phone Number: 802-828-2551

Hold the line for the first available agent.

Virginia

Phone Number: 804-367-8037

Press 4 for agent, enter your EID if possible (or wait), then press 1 for sales tax.

Washington

Phone Number: 360-705-6705

press 3 for agent then 6 for anything else. then 1 to enter your EID or 2 to bypass.

West Virginia

Phone Number: 800-982-8297

Press 3 for All Other Calls then hold for the next available Agent.

Wisconsin

Phone Number: 608-266-2776

Press 2 to talk about filing Sales Tax, or 4 to talk about Sales Tax generally. If you don't have any ID numbers you can bypass next menu by pressing 4.

Wyoming

Phone Number: 307-777-5200

A representative immediately picks up!

Zero Sales Tax States and Alaska

It's also good to note that the following states don't levy sales tax:

  • Delaware
  • Montana
  • New Hampshire
  • Oregon

As for Alaska, they don't have a statewide tax but they do charge local sales tax. The maximum local sales tax rate is 7.50 percent with an average local sales tax rate of 1.76 percent.

That's a wrap! In case you need a white-glove solution to manages sales tax compliance for you, let us know.

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About the author

Sam Ross

Prior to Numeral, Sam started numerous e-commerce businesses that have generated over $50M in revenue. However, the headache of filing sales taxes across many states became the basis for starting Numeral. Thousands of filings later, Sam's a pro at ecommerce sales tax.

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