Accuracy Guarantee
If you are a customer of Numeral and a filing by the service was inaccurate and results in an audit, Numeral will cover any penalties and interest, resulting from the inaccuracy, up to 2x what you paid Numeral over the prior 12 months, provided you:
- Had Numeral properly set up and configured at the time the inaccurate filing was completed,
- Notify us within 14 days of first receiving notice of audit and share your audit-related information so that we can help research the situation,
- Allow us to work with the state in case they are wrong, to reduce your liability, and you provide reasonable assistance to Numeral
- Reasonably cooperate in limiting your losses after receiving the negative audit finding.
Filing Guarantee
If Numeral does not submit your sales tax filing on time, Numeral will guarantee to:
- Cover or reimburse the cost of your filing
- Pay any penalties or interest due to the state as a result of that late filing
Note: Numeral, however, is not liable if you provide inaccurate or incomplete sales data, business profile information, banking information, or if your bank account is not sufficiently funded when the state attempts to debit your account to pay your sales tax due.